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Spark Sport

Scheduled Pinned Locked Moved Sports Talk
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  • boobooB Offline
    boobooB Offline
    booboo
    wrote on last edited by
    #533

    Question any Aussie Farmers watching on Fox.

    Are you getting ghosting on your tele?

    Am getting the old fashioned extra image/shadow on the game coverage. Weird. Very 1980s analog...

    SnowyS UniteU 2 Replies Last reply
    0
    • boobooB booboo

      Question any Aussie Farmers watching on Fox.

      Are you getting ghosting on your tele?

      Am getting the old fashioned extra image/shadow on the game coverage. Weird. Very 1980s analog...

      SnowyS Offline
      SnowyS Offline
      Snowy
      wrote on last edited by
      #534

      @booboo said in And the winner of the RWC broadcasting rights is...:

      Aussie Farmers

      That auto correct got you again?

      Garces / faeces is good though. That shit will stick.

      1 Reply Last reply
      4
      • boobooB booboo

        Question any Aussie Farmers watching on Fox.

        Are you getting ghosting on your tele?

        Am getting the old fashioned extra image/shadow on the game coverage. Weird. Very 1980s analog...

        UniteU Offline
        UniteU Offline
        Unite
        wrote on last edited by
        #535

        @booboo

        I’m watching on Fox and are not seeing any ghosting, I am getting a sync (picture/audio) issue on the 4K RWC channel only but it is only slightly out but noticeable.

        1 Reply Last reply
        0
        • CrucialC Offline
          CrucialC Offline
          Crucial
          wrote on last edited by
          #536

          Well so far I haven't paid Spark and haven't needed to. I'm in the 'wait until I see if I need it' camp and so far haven't needed it.
          Had to go out on Saturday so the delayed coverage was fine for me. Had some of the earlier games running on VPN to ITV with smooth stream, then as many predicted Spark fell over and yesterday was free for everyone.
          I'm not being tight or smug, just practical. I was tempted to sign up late last week and thought I would test how prepared they were with a simple question to the help line (not covered by FAQs) on whether I could cast from iOS device via AirPlay to a non Gen4 Apple TV. They had no idea and wanted me to sign up and test it myself. Seemed like a pretty basic test for them to have run so they could advise owners of older ATVs but no.

          SnowyS HoorooH 2 Replies Last reply
          0
          • CrucialC Crucial

            Well so far I haven't paid Spark and haven't needed to. I'm in the 'wait until I see if I need it' camp and so far haven't needed it.
            Had to go out on Saturday so the delayed coverage was fine for me. Had some of the earlier games running on VPN to ITV with smooth stream, then as many predicted Spark fell over and yesterday was free for everyone.
            I'm not being tight or smug, just practical. I was tempted to sign up late last week and thought I would test how prepared they were with a simple question to the help line (not covered by FAQs) on whether I could cast from iOS device via AirPlay to a non Gen4 Apple TV. They had no idea and wanted me to sign up and test it myself. Seemed like a pretty basic test for them to have run so they could advise owners of older ATVs but no.

            SnowyS Offline
            SnowyS Offline
            Snowy
            wrote on last edited by
            #537

            @Crucial said in And the winner of the RWC broadcasting rights is...:

            whether I could cast from iOS device via AirPlay to a non Gen4 Apple TV

            They really should know that - and that they have an Apple TB app so that you don't have to cast anyway.

            CrucialC 1 Reply Last reply
            0
            • CrucialC Crucial

              Well so far I haven't paid Spark and haven't needed to. I'm in the 'wait until I see if I need it' camp and so far haven't needed it.
              Had to go out on Saturday so the delayed coverage was fine for me. Had some of the earlier games running on VPN to ITV with smooth stream, then as many predicted Spark fell over and yesterday was free for everyone.
              I'm not being tight or smug, just practical. I was tempted to sign up late last week and thought I would test how prepared they were with a simple question to the help line (not covered by FAQs) on whether I could cast from iOS device via AirPlay to a non Gen4 Apple TV. They had no idea and wanted me to sign up and test it myself. Seemed like a pretty basic test for them to have run so they could advise owners of older ATVs but no.

              HoorooH Offline
              HoorooH Offline
              Hooroo
              wrote on last edited by
              #538

              @Crucial said in And the winner of the RWC broadcasting rights is...:

              Well so far I haven't paid Spark and haven't needed to. I'm in the 'wait until I see if I need it' camp and so far haven't needed it.
              Had to go out on Saturday so the delayed coverage was fine for me. Had some of the earlier games running on VPN to ITV with smooth stream, then as many predicted Spark fell over and yesterday was free for everyone.
              I'm not being tight or smug, just practical. I was tempted to sign up late last week and thought I would test how prepared they were with a simple question to the help line (not covered by FAQs) on whether I could cast from iOS device via AirPlay to a non Gen4 Apple TV. They had no idea and wanted me to sign up and test it myself. Seemed like a pretty basic test for them to have run so they could advise owners of older ATVs but no.

              That was my attitude too until I got home on Friday night and true-love had gone and purchased it for me.

              While I am grateful she has been so thoughtful I wanted to boycott Spark and this way of televising it 🙂

              1 Reply Last reply
              0
              • SnowyS Snowy

                @Crucial said in And the winner of the RWC broadcasting rights is...:

                whether I could cast from iOS device via AirPlay to a non Gen4 Apple TV

                They really should know that - and that they have an Apple TB app so that you don't have to cast anyway.

                CrucialC Offline
                CrucialC Offline
                Crucial
                wrote on last edited by
                #539

                @Snowy said in And the winner of the RWC broadcasting rights is...:

                @Crucial said in And the winner of the RWC broadcasting rights is...:

                whether I could cast from iOS device via AirPlay to a non Gen4 Apple TV

                They really should know that - and that they have an Apple TB app so that you don't have to cast anyway.

                ATV app is only for Gen4 onwards ATVs.
                In theory though older ATVs should still be able to function like a Chromecast using AirPlay. Considering the numbers of older ATV units still around you would think the answer as to whether it will work should be in the CRM notes for agents to respond to questions.
                My main annoyance is the expectation that people will be happy to purchase another piece of kit if they don't have the ones Spark have chosen to focus on.
                I already have an ATV and a firestick and don't want a chromecast or a new TV just for them.

                NepiaN JCJ 2 Replies Last reply
                2
                • dogmeatD Offline
                  dogmeatD Offline
                  dogmeat
                  wrote on last edited by
                  #540

                  I had no issues at all - better picture than I get on Sky. I do get very good download speeds though

                  I see Sparks market valuation has dropped $144M this morning

                  SnowyS PaekakboyzP JKJ 3 Replies Last reply
                  0
                  • dogmeatD dogmeat

                    I had no issues at all - better picture than I get on Sky. I do get very good download speeds though

                    I see Sparks market valuation has dropped $144M this morning

                    SnowyS Offline
                    SnowyS Offline
                    Snowy
                    wrote on last edited by
                    #541

                    @dogmeat said in And the winner of the RWC broadcasting rights is...:

                    I see Sparks market valuation has dropped $144M this morning

                    That's my fault. I just applied to get my $8.99 refund.

                    1 Reply Last reply
                    5
                    • R Offline
                      R Offline
                      Rembrandt
                      wrote on last edited by
                      #542

                      Not NZ but Kayo which up until weekend was bloody brilliant now has all sorts of issues just in time for the world cup.
                      The app is fine on my smart phone only however mirroring to my TV leads to it erroring out after about 5 mins. I had previously been running it from my Chromebook via hdmi to the tele, something has changed where if I run it from the chrome browser it crashes after about 10 mins. If I run it via the kayo app it also crashes after about 5 mins.

                      It took 9 attempts to watch the 2nd half of the Aussie Fiji game which left me pretty close to seeing how far I can throw my devices. Fortunately I had my work laptop at home and I was able to run the AB game with only the one crash via Chrome and an hdmi.

                      Seems to suggest an issue with a chromebook update.

                      @Nepia or anyone else with Kayo how has yours been performing? I'm debating purchasing a chromecast as that might be more stable than my TV's inbuilt mirroring.

                      NepiaN 1 Reply Last reply
                      0
                      • CrucialC Crucial

                        @Snowy said in And the winner of the RWC broadcasting rights is...:

                        @Crucial said in And the winner of the RWC broadcasting rights is...:

                        whether I could cast from iOS device via AirPlay to a non Gen4 Apple TV

                        They really should know that - and that they have an Apple TB app so that you don't have to cast anyway.

                        ATV app is only for Gen4 onwards ATVs.
                        In theory though older ATVs should still be able to function like a Chromecast using AirPlay. Considering the numbers of older ATV units still around you would think the answer as to whether it will work should be in the CRM notes for agents to respond to questions.
                        My main annoyance is the expectation that people will be happy to purchase another piece of kit if they don't have the ones Spark have chosen to focus on.
                        I already have an ATV and a firestick and don't want a chromecast or a new TV just for them.

                        NepiaN Offline
                        NepiaN Offline
                        Nepia
                        wrote on last edited by
                        #543

                        @Crucial said in And the winner of the RWC broadcasting rights is...:

                        @Snowy said in And the winner of the RWC broadcasting rights is...:

                        @Crucial said in And the winner of the RWC broadcasting rights is...:

                        whether I could cast from iOS device via AirPlay to a non Gen4 Apple TV

                        They really should know that - and that they have an Apple TB app so that you don't have to cast anyway.

                        ATV app is only for Gen4 onwards ATVs.
                        In theory though older ATVs should still be able to function like a Chromecast using AirPlay. Considering the numbers of older ATV units still around you would think the answer as to whether it will work should be in the CRM notes for agents to respond to questions.
                        My main annoyance is the expectation that people will be happy to purchase another piece of kit if they don't have the ones Spark have chosen to focus on.
                        I already have an ATV and a firestick and don't want a chromecast or a new TV just for them.

                        TBF this would be the same with similar streaming products wouldn’t it? This is the same with Kayo - they only properly support the latest version of devices they support and don’t support all devices.

                        I have to buy a new Apple tb to get the best benefits even though I have a chrome cast, smart tv and PS4.

                        1 Reply Last reply
                        0
                        • R Rembrandt

                          Not NZ but Kayo which up until weekend was bloody brilliant now has all sorts of issues just in time for the world cup.
                          The app is fine on my smart phone only however mirroring to my TV leads to it erroring out after about 5 mins. I had previously been running it from my Chromebook via hdmi to the tele, something has changed where if I run it from the chrome browser it crashes after about 10 mins. If I run it via the kayo app it also crashes after about 5 mins.

                          It took 9 attempts to watch the 2nd half of the Aussie Fiji game which left me pretty close to seeing how far I can throw my devices. Fortunately I had my work laptop at home and I was able to run the AB game with only the one crash via Chrome and an hdmi.

                          Seems to suggest an issue with a chromebook update.

                          @Nepia or anyone else with Kayo how has yours been performing? I'm debating purchasing a chromecast as that might be more stable than my TV's inbuilt mirroring.

                          NepiaN Offline
                          NepiaN Offline
                          Nepia
                          wrote on last edited by Nepia
                          #544

                          @Rembrandt Mine is mostly good, the odd crash or drop down to SD.

                          I’m getting an Apple TV this week as I’m sick of chrome cast* and want to just turn my tv on and hit a remote. I’ve resigned myself to them never providing the PS4 app they promised me would be available in a couple of months when I joined.

                          • it is fine if you don’t mind casting from a phone or a iPad and a cheaper option than Apple TV.
                          R 1 Reply Last reply
                          0
                          • NepiaN Nepia

                            @Rembrandt Mine is mostly good, the odd crash or drop down to SD.

                            I’m getting an Apple TV this week as I’m sick of chrome cast* and want to just turn my tv on and hit a remote. I’ve resigned myself to them never providing the PS4 app they promised me would be available in a couple of months when I joined.

                            • it is fine if you don’t mind casting from a phone or a iPad and a cheaper option than Apple TV.
                            R Offline
                            R Offline
                            Rembrandt
                            wrote on last edited by
                            #545

                            @Nepia Cheers yeah I'd prefer a remote, I had it on the Telstra TV at my previous apartment and that ran well. Have looked at appleTV but bit pricey for my liking. Might see if I can pick up a cheap TelstraTV

                            NepiaN 1 Reply Last reply
                            0
                            • BovidaeB Offline
                              BovidaeB Offline
                              Bovidae
                              wrote on last edited by
                              #546

                              You either like the Apple TV remote or you don't. It can be a little fiddly using the trackpad but the Remote app means you can also use an iPhone or iPad or that purpose.

                              1 Reply Last reply
                              0
                              • dogmeatD dogmeat

                                I had no issues at all - better picture than I get on Sky. I do get very good download speeds though

                                I see Sparks market valuation has dropped $144M this morning

                                PaekakboyzP Offline
                                PaekakboyzP Offline
                                Paekakboyz
                                wrote on last edited by
                                #547

                                @dogmeat that is really interesting - not sure if was saltiness but I could swear the HD signal on Duke wasn't as good as Sky's usual HD. Noted that we aren't on fibre but can stream multiple HD sources with no issues on at least two devices. I plugged our laptop to the router rather than use wifi connection, and that seemed to make an improvement when we first were testing out the replayed (fiji) match. We definitely hit solid patches where the streamed signal was mint, but that just made the lag or drop in qual stick out.

                                On a biggish tangent has anyone caught school's talking about wanting to drop the BYOD approach? I can see some similarities with all this streaming guff about how well you can cater for hundreds of combos of hardware, OS, apps, connections, not to mention the user end of things!!

                                1 Reply Last reply
                                0
                                • dogmeatD dogmeat

                                  I had no issues at all - better picture than I get on Sky. I do get very good download speeds though

                                  I see Sparks market valuation has dropped $144M this morning

                                  JKJ Offline
                                  JKJ Offline
                                  JK
                                  wrote on last edited by
                                  #548

                                  @dogmeat said in And the winner of the RWC broadcasting rights is...:

                                  I had no issues at all - better picture than I get on Sky. I do get very good download speeds though

                                  Yeah same for me. We are on fibre and TV and apple TV are hardwired so assuming why we had no issues. I was also streaming to NRL to one ipad and had racing.com on another at the same time and it was all good. Actually, the rugby did appear to drop out of HD to SD for a moment or so but not a major.

                                  1 Reply Last reply
                                  0
                                  • BovidaeB Bovidae

                                    Update on Spark Sport streaming issue

                                    Following technical investigations overnight and this morning, Spark Sport is making configuration changes to the way the video stream comes into New Zealand. We believe this will resolve the video quality issues experienced by some customers intermittently during the All Blacks v South Africa match last night. These configuration changes will be implemented prior to today’s matches, which commence with Italy v Namibia from 4.45pm.

                                    Spark will simulcast all of today’s Rugby World Cup coverage free-to-air on TVNZ DUKE so our customers can have full confidence they will be able to enjoy the matches tonight. We are confident Spark Sport will provide a good experience tonight, but if customers for any reason are unhappy with their stream, they will have the opportunity to watch on TVNZ DUKE. This is in line with the commitment we made prior to the tournament to have established procedures in place via our partner TVNZ to provide an alternative means of watching matches should there be any concerns with Spark Sport’s streaming service.

                                    Customers who feel unhappy with their viewing experience of the All Blacks v South Africa pool match pass can receive a refund: customers who purchased an All Blacks vs South Africa Match Pass can receive a full refund; those who purchased a Tournament Pass and wish to leave the service can also receive a full refund; and those who wish to carry on with the service, can receive a partial 15% refund of their Tournament Pass price. Unhappy customers who have activated a Spark Sport subscription via a voucher code can also receive a full or partial refund.

                                    TVNZ DUKE is available on channel 13 or DUKE on Sky channel 23. Note that tonight’s matches will not be available through the TVNZ website or TVNZ OnDemand app.

                                    JKJ Offline
                                    JKJ Offline
                                    JK
                                    wrote on last edited by
                                    #549

                                    @Bovidae said in And the winner of the RWC broadcasting rights is...:

                                    Update on Spark Sport streaming issue

                                    Following technical investigations overnight and this morning, Spark Sport is making configuration changes to the way the video stream comes into New Zealand. We believe this will resolve the video quality issues experienced by some customers intermittently during the All Blacks v South Africa match last night. These configuration changes will be implemented prior to today’s matches, which commence with Italy v Namibia from 4.45pm.

                                    I dont understand this. If this was the case then wouldnt everyone in NZ be impact rather than just some people?

                                    BovidaeB 1 Reply Last reply
                                    0
                                    • JKJ JK

                                      @Bovidae said in And the winner of the RWC broadcasting rights is...:

                                      Update on Spark Sport streaming issue

                                      Following technical investigations overnight and this morning, Spark Sport is making configuration changes to the way the video stream comes into New Zealand. We believe this will resolve the video quality issues experienced by some customers intermittently during the All Blacks v South Africa match last night. These configuration changes will be implemented prior to today’s matches, which commence with Italy v Namibia from 4.45pm.

                                      I dont understand this. If this was the case then wouldnt everyone in NZ be impact rather than just some people?

                                      BovidaeB Offline
                                      BovidaeB Offline
                                      Bovidae
                                      wrote on last edited by
                                      #550

                                      @JK I agree. I think Spark isn't telling the whole story which leads to speculation for the cause of the problems, which were not just restricted to the rugby stream. Those watching F1 also had issues I read.

                                      DuluthD 1 Reply Last reply
                                      0
                                      • BovidaeB Bovidae

                                        @JK I agree. I think Spark isn't telling the whole story which leads to speculation for the cause of the problems, which were not just restricted to the rugby stream. Those watching F1 also had issues I read.

                                        DuluthD Offline
                                        DuluthD Offline
                                        Duluth
                                        wrote on last edited by
                                        #551

                                        @Bovidae said in And the winner of the RWC broadcasting rights is...:

                                        @JK I agree. I think Spark isn't telling the whole story which leads to speculation for the cause of the problems, which were not just restricted to the rugby stream. Those watching F1 also had issues I read.

                                        They've said it was delivery to the CDN's

                                        It was mostly sent to 1 instead of 6. People's experience would vary depending on how well they connected to that 1 CDN

                                        https://www.stuff.co.nz/business/116005208/spark-understood-to-believe-it-was-let-down-by-us-tech-giant

                                        1 Reply Last reply
                                        1
                                        • StargazerS Offline
                                          StargazerS Offline
                                          Stargazer
                                          wrote on last edited by
                                          #552

                                          https://twitter.com/sparknzsport/status/1175947843900592128

                                          1 Reply Last reply
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