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  • HoorooH Offline
    HoorooH Offline
    Hooroo
    replied to shark on last edited by
    #310

    @shark said in Sky TV:

    @Hooroo said in Sky TV:

    You can get a payment holiday on Sports ($31.99/month I think it is) until July 1. They aren't advertising it though. I just initiated it then with them through their 'Chat' facility as their call centre is not in operation until next week.

    Yep, we've now taken a sport holiday and also burned one decoder. They were dicks about it, but to be fair, 10 days ago I made some suggestions re reduced fees, extra content etc and they didn't rise to the challenge so bye bye sports.

    Yeah you actually lose sports, I thought it was a offer where you keep sports and watch replays and don't pay until July 1. It's not an offer at all, it's just a sports cancellation under their terms.

    sharkS 1 Reply Last reply
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  • sharkS Offline
    sharkS Offline
    shark
    replied to Hooroo on last edited by
    #311

    @Hooroo said in Sky TV:

    @shark said in Sky TV:

    @Hooroo said in Sky TV:

    You can get a payment holiday on Sports ($31.99/month I think it is) until July 1. They aren't advertising it though. I just initiated it then with them through their 'Chat' facility as their call centre is not in operation until next week.

    Yep, we've now taken a sport holiday and also burned one decoder. They were dicks about it, but to be fair, 10 days ago I made some suggestions re reduced fees, extra content etc and they didn't rise to the challenge so bye bye sports.

    Yeah you actually lose sports, I thought it was a offer where you keep sports and watch replays and don't pay until July 1. It's not an offer at all, it's just a sports cancellation under their terms.

    I thought that too initially. It's not really a special lock-down offer as it's something you can do at anytime isn't it? They're going to shed subscribers during this period like a sheepdog loses fur in the Sahara so you'd think they'd be a lot more flexible to keep people on the hook: much easier to offer something for less pro-actively and then get people paying again later, than to lose a subscriber completely and have to try and re-sign them. TBH if Food TV doesn't spin my wheels enough short-term, we may drop it altogether and then when sports start up again I'll just pay for the app and cast it.

    HoorooH 1 Reply Last reply
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  • KirwanK Offline
    KirwanK Offline
    Kirwan
    wrote on last edited by
    #312

    I just cancelled mine, and they replied pointing out that they gave me entertainment and soho for free as an alternative, are you sure?

    So I think they are hemorrhaging subscribers.

    HoorooH 1 Reply Last reply
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  • HoorooH Offline
    HoorooH Offline
    Hooroo
    replied to shark on last edited by
    #313

    @shark said in Sky TV:

    @Hooroo said in Sky TV:

    @shark said in Sky TV:

    @Hooroo said in Sky TV:

    You can get a payment holiday on Sports ($31.99/month I think it is) until July 1. They aren't advertising it though. I just initiated it then with them through their 'Chat' facility as their call centre is not in operation until next week.

    Yep, we've now taken a sport holiday and also burned one decoder. They were dicks about it, but to be fair, 10 days ago I made some suggestions re reduced fees, extra content etc and they didn't rise to the challenge so bye bye sports.

    Yeah you actually lose sports, I thought it was a offer where you keep sports and watch replays and don't pay until July 1. It's not an offer at all, it's just a sports cancellation under their terms.

    I thought that too initially. It's not really a special lock-down offer as it's something you can do at anytime isn't it? They're going to shed subscribers during this period like a sheepdog loses fur in the Sahara so you'd think they'd be a lot more flexible to keep people on the hook: much easier to offer something for less pro-actively and then get people paying again later, than to lose a subscriber completely and have to try and re-sign them. TBH if Food TV doesn't spin my wheels enough short-term, we may drop it altogether and then when sports start up again I'll just pay for the app and cast it.

    That's the thing isn't it!! They are haemorrhaging customers and are doing nothing to help stem that. You would think they would offer sports for free while they don't have any live sports to show.

    taniwharugbyT 1 Reply Last reply
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  • HoorooH Offline
    HoorooH Offline
    Hooroo
    replied to Kirwan on last edited by
    #314

    @Kirwan said in Sky TV:

    I just cancelled mine, and they replied pointing out that they gave me entertainment and soho for free as an alternative, are you sure?

    So I think they are hemorrhaging subscribers.

    I should have read your post first.

    1 Reply Last reply
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  • taniwharugbyT Offline
    taniwharugbyT Offline
    taniwharugby
    replied to Hooroo on last edited by
    #315

    @Hooroo yep, otherwise people have weeks and weeks to decide to cancel sports, whereas offer it for free, people will keep it, and once things back to normal, they dont need to re-connect, which plenty wont.

    1 Reply Last reply
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  • BovidaeB Offline
    BovidaeB Offline
    Bovidae
    wrote on last edited by
    #316

    Sky has offered free access to the Movie channels, SoHo etc which would normally cost the customer, in lieu of no live sport. While some sports-minded people might not care for that type of entertainment Sky would needed to have made the free sports offer before these alternative deals.

    HoorooH 1 Reply Last reply
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  • HoorooH Offline
    HoorooH Offline
    Hooroo
    replied to Bovidae on last edited by
    #317

    @Bovidae said in Sky TV:

    Sky has offered free access to the Movie channels, SoHo etc which would normally cost the customer, in lieu of no live sport. While some sports-minded people might not care for that type of entertainment Sky would needed to have made the free sports offer before these alternative deals.

    That's no help to those who already pay for those services.

    BovidaeB 1 Reply Last reply
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  • BovidaeB Offline
    BovidaeB Offline
    Bovidae
    replied to Hooroo on last edited by
    #318

    @Hooroo said in Sky TV:

    @Bovidae said in Sky TV:

    Sky has offered free access to the Movie channels, SoHo etc which would normally cost the customer, in lieu of no live sport. While some sports-minded people might not care for that type of entertainment Sky would needed to have made the free sports offer before these alternative deals.

    That's no help to those who already pay for those services.

    It appears that Sky have made tailor-made offers to each individual based on the channels you subscribe to. If you have the full package, I agree that a discount should be given.

    dogmeatD 1 Reply Last reply
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  • dogmeatD Offline
    dogmeatD Offline
    dogmeat
    replied to Bovidae on last edited by
    #319

    @Bovidae I have the full package- he offer to me is now two On demand movies/week for free.

    BovidaeB HoorooH 2 Replies Last reply
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  • BovidaeB Offline
    BovidaeB Offline
    Bovidae
    replied to dogmeat on last edited by
    #320

    @dogmeat Good to know the facts. Disappointing from Sky though.

    nzzpN 1 Reply Last reply
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  • nzzpN Online
    nzzpN Online
    nzzp
    replied to Bovidae on last edited by
    #321

    @Bovidae said in Sky TV:

    @dogmeat Good to know the facts. Disappointing from Sky though.

    I'm not sure they really understand their business. The new CEO Martin (stewart?) seems really good, but the organisation feels like it still has that arrogant monopoly mindset. It'll kill them if they aren't careful.

    taniwharugbyT 1 Reply Last reply
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  • taniwharugbyT Offline
    taniwharugbyT Offline
    taniwharugby
    replied to nzzp on last edited by
    #322

    @nzzp said in Sky TV:

    I'm not sure they really understand their business. The new CEO Martin (stewart?) seems really good, but the organisation feels like it still has that arrogant monopoly mindset. It'll kill them if they aren't careful.

    this could well be the final nail!

    1 Reply Last reply
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  • HoorooH Offline
    HoorooH Offline
    Hooroo
    replied to dogmeat on last edited by
    #323

    @dogmeat said in Sky TV:

    @Bovidae I have the full package- he offer to me is now two On demand movies/week for free.

    That's what we were offered which I just scoffed at.

    1 Reply Last reply
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  • StargazerS Offline
    StargazerS Offline
    Stargazer
    wrote on last edited by
    #324

    1 Reply Last reply
    0
  • StargazerS Offline
    StargazerS Offline
    Stargazer
    wrote on last edited by
    #325

    1 Reply Last reply
    1
  • StargazerS Offline
    StargazerS Offline
    Stargazer
    wrote on last edited by Stargazer
    #326

    Tonight, an hour earlier than usual.

    1 Reply Last reply
    0
  • Crazy HorseC Offline
    Crazy HorseC Offline
    Crazy Horse
    wrote on last edited by
    #327

    Not a Sky question, more of a Foxtel question, but I am guessing they are using the same technolongy. Here is Aus we now have access to every channel apart from movies. Will I still be able to view programmes that I have recorded/downloaded from channels I don't normally have access to after the free access period ends?

    StargazerS NepiaN 2 Replies Last reply
    0
  • StargazerS Offline
    StargazerS Offline
    Stargazer
    replied to Crazy Horse on last edited by
    #328

    @Crazy-Horse Last year, Sky here in NZ unblocked all Movie Channels for a few weeks before Christmas. I recorded quite a few movies and I could still watch them after Christmas. So, assuming the technology is the same, you probably will be able to watch the programmes that you have recorded.

    1 Reply Last reply
    1
  • BovidaeB Offline
    BovidaeB Offline
    Bovidae
    wrote on last edited by
    #329

    I tried to record a movie via the TV guide (website and app) and it won't allow me to do it. I have set to record on My Sky so hopefully that will work.

    StargazerS 1 Reply Last reply
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